VM-NSXTO64 VMware NSX: Troubleshooting and Operations (v6.4)

Duration: 5 days
Price: $4625

This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competence in operating and troubleshooting the VMware NSX® 6.4 environment. In this course, you are introduced to several operational, management, and troubleshooting tools. You will be presented with various types of technical problems, which you will identify, analyze, and solve through a systematic process.

By the end of the course, you should be able to meet the following objectives:

  • Establish and apply a structured troubleshooting approach and methodology
  • Explain the native NSX tools, VMware vRealize® Suite tools, and partner tools that are useful for monitoring, troubleshooting, and operations
  • Explain the NSX infrastructure components and the communications between them
  • Identify, analyze, and troubleshoot problems related to the NSX management, control, and data planes
  • Identify, analyze and troubleshoot problems related to NSX logical switching, logical routing, and VMware NSX® Edge™ services
  • Identify, analyze, and troubleshoot network security problems related to the NSX distributed firewall and the NSX Edge firewall

Course Modules

  1. Course Introduction
    • Introduction and course logistics
    • Course objectives
    • Resources and references
    • Learning paths and certifications

  2. Troubleshooting Methodology
    • Develop a structured troubleshooting approach
    • Differentiate between symptoms and root causes
    • Identify and isolate problems residing in various areas
    • Apply an appropriate methodology and procedure to troubleshooting

  3. NSX Troubleshooting and Operational Tools
    • Discuss NSX operational requirements
    • Use the native NSX tools (such as the central CLI, the NSX dashboard, and Application Rule Manager) to solve various types of problems
    • Use vRealize Network Insight to identify and analyze problems
    • Use VMware vRealize® Log Insight™ Content Pack for NSX in troubleshooting and operations

  4. Troubleshooting and Operating NSX Infrastructure
    • Explain the NSX infrastructure and component communications
    • Troubleshoot VMware NSX® Manager™ and the management plane
    • Troubleshoot VMware NSX® Controller™ and the control plane
    • Troubleshoot problems in host preparation

  5. Troubleshooting and Operating NSX Logical Switches
    • Explain VXLAN and logical switching components
    • Verify the VXLAN and logical switch configuration and status
    • Identify and troubleshoot common layer 2 configuration errors
    • Use the GUI, the CLI, packet capture, traceflow, and other tools to troubleshoot logical switching problems

  6. Troubleshooting and Operating NSX Logical Routers
    • Describe the NSX logical routing architecture
    • Explain routing components, functions, and communications
    • Verify logical router configuration settings
    • Use packet capture on routers and perform packet walk
    • Use the GUI, the CLI, traceflow, and other tools to troubleshoot logical routing problems

  7. Troubleshooting and Operating NSX Edge Services
    • Verify edge services (such as DHCP and DNS) configuration settings and operational status
    • Troubleshoot various types of VPN services (SSL VPN-Plus, L2 VPN, and IPsec VPN)
    • Verify the configuration and status of logical load balancers
    • Troubleshoot common load-balancing and high availability scenarios

  8. Troubleshooting and Operating NSX Security Services
    • Discuss the NSX distributed firewall architecture, components, communication channels, and features
    • Use the CLI and other tools to troubleshoot the configuration and operations of the NSX distributed firewall and the NSX Edge firewall
    • Explain and troubleshoot the Service Composer components and architecture
    • Troubleshoot common problems related to Identity Firewall
    • Examine Guest Introspection architecture, components, services, and operations
    • Verify Guest Introspection deployment configuration and functions, and troubleshoot common problem
This course is intended for network professionals who work with enterprise networks and VMware Sphere® 6.x.


  • Knowledge and working experience of computer networking, including:
    • Switching and routing technologies (L2-3)
    • Network and application delivery services (L4-7)
  • Knowledge and working experience of vSphere
  • Knowledge and working experience of NSX installation, configuration, management, and operations

Before taking this course, you should attend either the VMware NSX: Install, Configure, Manage course or the VMware NSX for Internetworking Experts Fast Track course.

The VMware Certified Professional 6 - Network Virtualization (VCP6-NV) certification is recommended.

This course prepares you for VMware Certified Advanced Professional 6 - Network Virtualization Deployment (VCAP6-NV Deploy).